Refunding

Refunding a student's IHC premiums is done manually outside of the IHC component. If there is a policy change, for example, a change in plan (student only versus student with family coverage), or a change in the number of months of coverage, the IHC schedule reflects the new charge amount or the difference in coverage between the previous reported charge and the resulting new charge, depending on the report options selected when the schedule is run.

This feature assumes the provider refunds IHC contributions only under the following circumstances:

• If a student does not arrive in the institution's country. (Handled by the institution).

• If the student's visa is not extended. (Handled directly by the student).

• If the student is granted resident status in the institution's country. (Handled directly by the student).

• If a student has to return to their home country due to death in the immediate family and will not return to school. (Handled directly by the student).