Reversing Payments and Charges

Pages Used to Reverse Payments and Charges

Page Name	Definition Name	Navigation	Usage
Payment Reversal	PMT_REVERSAL	Student Financials, and then Charges and Payments, and then Reversals, and then Reverse Payment, and then Payment Reversal	Reverse student payments.
Payment Reversal - Payment Detail	PAYMENT_DTL_SP	Click the Payment Detail link on the Payment Reversal page.	Review details about a student payment before reversing it.
Payment Corp Reversal	PMT_ORG_REVERSAL	Student Financials, and then Charges and Payments, and then Reversals, and then Reverse Corporate Payment, and then Payment Corp Reversal	Reverse corporate payments.
Payment Corp Reversal - Payment Detail (payment corporate reversal - payment detail)	PAYMENT_DTL_ORG_SP	Click the link next to a payment on the Payment Corp Reversal page.	Review details about a corporate payment before reversing it.
Charge Reversal	ACCOUNT_SF	Student Financials, and then Charges and Payments, and then Reversals, and then Reverse Charge, and then Charge Reversal	Select a student account containing a charge you want to reverse.
Charge Reversal - Charge Detail	CHARGE_REV_SP	Click the Account Details link on the Charge Reversal page.	Reverse student charges.
Reverse Corporate Charge - Charge Reversal	ACCOUNT_ORG_SF	Student Financials, and then Charges and Payments, and then Reversals, and then Reverse Corporate Charge	Select a corporate account containing a charge you want to reverse.
Reverse Corporate Charge - Charge Detail	CHARGE_REV_ORG_SP	Click the Account Details link on the Reverse Corporate Charge - Charge Reversal page.	Reverse corporate charges.
Reversal Detail	LINE_REASON_SF_SP	Click the Reverse button on the Payment Reversal, Payment Corp Reversal, Charge Reversal, or Reverse Corporate Charge - Charge Reversal page.	Enter optional reversal information after reversing a payment or charge.
Group Reversal	RUNCTL_SFRVRGRP	Student Financials, and then Charges and Payments, and then Group Processing, and then Reverse Groups, and then Group Reversal	Reverse groups of transactions.

Reversing Payments

Access the:

Payment Reversal page for students: Student Financials, and then Charges and Payments, and then Reversals, and then Reverse Payment, and then Payment Reversal
Payment Corp Reversal page for organizations: Student Financials, and then Charges and Payments, and then Reversals, and then Reverse Payment

To reverse payments:

Enter search criteria and click the Search button to display the desired payments.
Click the Reverse button next to a payment to access the Reversal Detail page.
Enter optional reversal information (such as Item Effective Date, Description, and Reason Code) on the Reversal Detail page and click the OK button to complete the payment reversal.

Reversing Charges

Access the:

Charge Reversal page for students: Student Financials, and then Charges and Payments, and then Reversals, and then Reverse Charge, and then Charge Reversal
Charge Corp Reversal - Charge Reversal page for organizations: Student Financials, and then Charges and Payments, and then Reversals, and then Reverse Charge

To reverse charges:

Click the Account Details link next to the account that contains the charge you want to reverse.

This link accesses the Charge Reversal - Charge Detail (for students) or Charge Corp Reversal - Charge Detail (for organizations) page, which displays all charges that are associated with the selected account.
Click the Reverse button next to a charge to access the Reversal Detail page.
Enter optional reversal information (such as Item Effective Date, Description, and Reason Code) on the Reversal Detail page and click the OK button to complete the charge reversal.

Reversing Groups of Transactions

Access the Group Reversal page (Student Financials, and then Charges and Payments, and then Group Processing, and then Reverse Group, and then Group Reversal).

Parameters

Field or Control	Description
Include Detail	Select this option to generate a detailed report of the transactions reversed when you run the process.
Group ID	Enter the unique ID of the group of transactions that you want to reverse.
Description	Enter an optional description for the group reversal. This description appears next to the item type on the Group Line Entry page.
Bank Tracer Nbr (bank tracer number)	Enter a number for tracking purposes. This field is optional.
Item Effective Date	Enter the effective date that the system assigns to the reversed transactions.
Due Date Option	Select an option to determine how the system calculates due dates for the reversed transactions. New Due Dt (new due date): Select this option to enter a new due date that the system assigns to the reversed transactions. Null: The system assigns a null value to the due date of the reversed transactions and assigns new due dates during the billing process. Old Due Dt (old due date): The system assigns the original due date of the reversed transaction.