Defining Hold Reasons

To define hold reasons, use the Hold Reason component (CA_HOLD_RSN_GBL).

This section discusses how to define renewal hold reasons for your renewal cycles.

Page Used to Define Renewal Hold Reasons

Page Name	Definition Name	Usage
Hold Reason Page	CA_HOLD_RSN	Define hold reasons by SetID to use when placing renewal cycles on hold.

Hold Reason Page

Use the Hold Reason page (CA_HOLD_RSN) to define hold reasons by SetID to use when placing renewal cycles on hold.

Navigation:

Set Up Financials/Supply Chain, and then Product Related, and then Contracts, and then General Options, and then Setup Contract Hold Reasons

This example illustrates the fields and controls on the Hold Reason page. You can find definitions for the fields and controls later on this page.

Field or Control	Description
Hold Reason	Define a hold reason code and an associated description for the system to use when you place a renewal cycle on hold. The code for the hold reason that was entered when you created the hold reason appears at the top of the page.