Reassigning Approvals

The Reassign Work feature enables administrators to move approval transactions from one approver's queue to another. This can be necessary if an approver is on leave, but has not defined an alternate approver in his or her absence. This feature can be used to reroute a transaction that was sent to the wrong approver.

• Reassignment can be done only for the transaction that is pending approval or held in the approver's queue.

• When reassigning a transaction to an approver who has already approved the transaction, the system automatically approves the transaction.

• When reassigning a transaction to an approver who is already one of the regular approvers for the transaction, the transaction appears only once for that approver.