Delete Remittances - Customer or - Item Page

Use the Delete Remittance - Customer page (MATCH_ERROR_CU) to delete unmatched customer remittances in the staging tables.

Use the Delete Remittance - Item page (MATCH_ERROR) to delete unmatched item remittances in the staging tables.

Navigation:

Accounts Receivable, and then Payments, and then Electronic Payments, and then Delete Remittance, and then Customer

Accounts Receivable, and then Payments, and then Electronic Payments, and then Delete Remittance, and then Item

Field or Control	Description
Remittance Status	Select the remittance status to search for and display in the list. Values are: Unmatched: Displays unmatched remittances in the file. This value is available only if unmatched remittances exist in the file. Not Processed: Displays unprocessed remittances. This value is available only if remittances in the file were not processed.
Delete	To remove the unmatched remittances from the staging tables, select the Delete check box next to each remittance that you want to delete and click the Delete button.

If the cash information precedes the remittance information and you have already run the Payment Loader process for the cash information, the cash information is already loaded into the payment application table. Thus, the applicable remittance information does not match the cash information. Instead, the applicable remittance information remains in the staging tables as unmatched unless you run the option that matches the payment that you already loaded into the payment application table. You can manually correct this by deleting the unmatched remittance information on the Regular Deposits - Totals page. Then enter the remittance information with its associated payment in the reference information fields on the Regular Deposits - Payments page.