Generating Additional Workflow Notifications

Page Used to Generate Additional Workflow Notifications

Page Name	Definition Name	Usage
Notification Run Control Page	WF_RUN_CNTL_AR	Run the Workflow Notification process to notify workflow users of payment worksheets requiring review and new debits and credits.

Understanding Additional Workflow Notifications

You can generate items on individuals' worklists and send e-mail notifications for these situations:

• An item has been closed by the creation of a new debit or credit item rather than written off.

• The Payment Predictor Application Engine process (ARPREDCT) applies a payment to a customer's account and generates a payment worksheet.

The Workflow Notification Application Engine process (AR_WORKFLOW) notifies the workflow user assigned to the customer.

Prerequisites

Set up users for workflow notification.

Notification Run Control Page

Use the Notification Run Control page (WF_RUN_CNTL_AR) to run the Workflow Notification process to notify workflow users of payment worksheets requiring review and new debits and credits.

Navigation:

Accounts Receivable, and then Customer Interactions, and then Actions, and then Notification, and then Notification Run Control

Field or Control	Description
New Debit Credit Flag	Select to notify workflow users of new debits or credits created by the system when closing another item.
PP On Account Flag (Payment Predictor On Account flag)	Select to notify workflow users when the Payment Predictor process created a new on-account item and generated a worksheet for the item.