In Use Customers

When you run the Aging process, it marks the customers as In Use by updating the process instance in the Customer Data (CUST_DATA) table with the process instance of the current job.

Note:

If In Use customers are encountered (that is, if the process instance is less than or greater than zero) during the Aging process, then the aging run is not terminated. The In Use customers are simply not aged, while the rest of the customers in the requested business units are aged normally. After you determine the reason that the customer is an In Use customer and correct the problem, run the aging request again.