Manager Recommendation Factor

Recommendations enable resource managers to have direct input into the staffing process. You can recommend one or more resources for resource requests by entering a recommendation directly on the request or by selecting the Recommend action on the Staffing Workbench - Manage Utilization page. A resource can only be recommended for a given assignment once, meaning that multiple managers cannot recommend the same resource to the same resource request.

Recommendations influence the staffing process in two ways:

  • Any user with access to the Staffing Workbench component or My Assignments component can view the resources who are recommended for a resource request.

  • Resource Matching can use the Manager Recommendation factor fit score to calculate the Qualification factor family fit score, potentially increasing the Qualification fit score for the recommended resource.

Recommending a resource for an assignment indicates that the manager who made the recommendation believes the resource is a good fit for the resource request. The Manager Recommendation factor fit score is always either 0 or 100.

Resource Matching does not calculate the Manager Recommendation factor until at least one resource receives a recommendation for a resource request. The factor becomes applicable after a resource receives a recommendation. When a resource receives a recommendation for a resource request, the score is:

  • 100 for resources who are recommended for that resource request.

  • 0 for all other resources who did not receive a recommendation for that resource request.