Recommendation Notification

This section discusses Recommendation Notification workflow.

Description

Information Type Description

Event Description

The following event triggers Recommendation Notification workflow:

Recommend a resource for a resource request on the Service Order - Recommend Resources page and save the service order.

Select an action of Recommend for a resource-and-resource request combination on the Staffing Workbench - Manage Utilization page and save the workbench.

Action Description

The system sends a worklist item to the resource as a notification that the resource is recommended for a resource request.

Notification Method

Worklist

Note:

This workflow is automatically activated.

Workflow Objects

Information Type Description

Business Process

My Assignments (RS_RESOURCE_DSHBRD)

Activity

Recommendation Notification (RS_MYRECS_CHANGE)