SOs with Inactive Coordinator Page
Use the SOs with Inactive Coordinator (RS_WC_SO_EXCEP1) page to display the list of active Service Orders that are assigned to Inactive or Terminated Supervisors.
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This example illustrates the fields and controls on the SOs with Inactive Coordinator page.
The check boxes on the grid enable the users to select a row in grid and perform necessary actions. User can choose any of the Resources using the Look up icon (Lookup icon displays only the Active Resources), and then click the Update button so that the selected Service Orders will be re-assigned to the New Supervisor. Use the Reassign To look up icon to update the Supervisor.
After you click the Update button, the message “Selected Service Orders will be Reassigned to the new Supervisor. Do you want to Update the Supervisor of Assignment associated with the selected Service Orders” display”. If you select Yes, the Supervisor of the Assignment associated with that Service Order will be updated. If the selected row is updated successfully, then that row is removed from grid.