Understanding Customer Profiles

PeopleSoft Resource Management requires customer information for reference on service orders and assignments. If you use a PeopleSoft Financial Management Solutions, Enterprise Service Automation, or Supply Chain Management application that requires defined customer records, the PeopleSoft customer database is already available for use in PeopleSoft Resource Management. If you do not already use the customer database, you must populate the tables with customer data.

This section lists prerequisites and discusses:

  • Customer profiles.

  • Contact profiles.