Unfulfilled Open Service Order Lines Page

Use the Unfulfilled Open Service Order Lines (RS_SO_LINE_OPEN_WC) page to display all Service Orders Line in Open status for a logged on user.

Navigation:

Resource Management, and then Resource WorkCenter, and then Unfulfilled Open Service Order Lines

This example illustrates the fields and controls on the Unfulfilled Open Service Order Lines page.

Click the Actions arrow button to execute the following actions on the exceptions:

Field or Control	Description
View Assignments	The View Assignments action is available only when there is an Assignment created for a Service Order line. When you click View Assignments , a bar graph displays that gives you a count of Assignments and its status. Click the bar graph, and then click Detailed View to view details of the Assignment in a grid. From the grid, you can further drill down to view the details of the Assignment. The following actions are available in the grid: Review Resource Profile: Click the Review Resource Profile action to review a Resource’s profile. View Resource Assignment: Click the View Resource Assignment action to open the Resource Assignment created for the particular Open Service Order line.
Fulfill Service Order Line	The Fulfill Service order Line action launches the fulfill order page displaying the Service Order Line.
View Bid\Recommend Resources	The View Bid\Recommend Resources action opens a new page with the list of Resources who are either Recommended or have Bid on the Service order Line. The page displays the Resource name along with its Availability score based on the Service Order Line dates. The page has its own set of actions associated with it which helps the user to take some specific action on each of the Resources displayed on the page. These actions are : Review Work History: The Review Work History action opens the Resource Work History page with the list of work experiences associated with the Resource. Create Assignment: The Create Assignment action creates an Assignment for the Resource for a Service Order Line. If the Assignment is created successfully, an Assignment number is displayed along with the new View Assignment action. View Assignment: The View Assignment action is visible only if an Assignment has been successfully created for the Bid\Recommended Resource for the Service Order Line using the Create Assignment action. The View Assignment action displays the newly created Assignment.