Access to Work Orders

Throughout the work order process, specific role types have access to work order functionality. This table lists the various role types that have access to work orders:

Role Type Access

Requester

Based on permissions, the requester may have complete access to work order functions.

Service Coordinator

Based on the set up on the Service Coordinator defaults page, this person can enter a work order, extend a work order, or delegate requisition sourcing.

Logistical Task Assigned To

This user can only view assigned logistical tasks associated with the work order.

Work Order Approver (dynamically assigned based on workflow rules)

This user has access to change the work order approval details only.

Service Provider Contact

The service provider contact has view access for the work order and authorization for assigning service providers for deliverable work orders with tracking enabled.