Reviewing Recent Calls

This topic discusses how to review recent calls to customers and contacts.

Page Used to Review Recent Calls

Page Name Definition Name Usage

Recent Call Report - Recent Calls Page

FO_RECENT_CALL_RPT

Review recent calls to customers and contacts.

Recent Call Report - Recent Calls Page

Use the Recent Call Report - Recent Calls page (FO_RECENT_CALL_RPT) to review recent calls to customers and contacts.

Navigation:

Staffing, and then Customers and Contacts, and then Review Recent Calls

Use this read-only page to review recent calls to customers and contacts.