Work Management Example for Absence Management WorkCenter

This topic illustrates how to use Work Management actions in Absence Management WorkCenter.

The following example demonstrates how you may use the Work Management functionality to help manage the list that appears when you select a My Work transaction or page, such as Absence Requests Not Yet Processed .

Your first step might be to inactivate rows that are no longer valid, for example, the employee involved has left the company. To do this:

1. Select the rows in the Unassigned view. Select the Actions button and choose Mark as Inactive.

2. In the Exception Comments window, enter text to indicate why you are inactivating the selected rows.

3. Select Done.

   When you switch to the Inactive view, the inactivated rows are displayed.

Next, you want to assign yourself some transactions to process. To do this:

1. Select the rows in the Unassigned view. Select the Actions button and choose Assign to Me.

2. In the Exception Comments window, verify the follow up date, which defaults from the Work Management page.

3. Enter a comment that describes your action.

4. Select Done.

   When you switch to the Assign to Me view, the rows that you assigned to yourself are displayed, until the follow up date is reached. When the follow up date is reached, the system moves the transaction into the Unassigned view.