Understanding Recruiting Digital Assistant

The Recruiting Digital Assistant is part of PeopleSoft Intelligent Chat ASsistant from Oracle (PeopleSoft PICASO or PICASO). It consists of the Recruiting Careers Skill.

PeopleSoft digital assistants or skills are computer programs that simulate a simple conversation between a digital devise and the user. It is used for mundane or repetitive business transactions that follow a predictable conversation path. PeopleSoft uses the Oracle Digital Assistant (ODA) platform for interacting with users to help them perform certain tasks and is available for both desktop and mobile users.

PeopleSoft Recruiting Digital Assistant is designed to interact with external applicants on PeopleSoft Fluid Candidate Gateway and fulfill specific types of tasks e.g., Frequently Asked Questions (FAQs), assist applicants to search for jobs, view application statuses, notifications, and saved searches.

The following scenarios are supported by the Recruiting Digital Assistant:

• Job Search

• Saved Search

• Unread Notifications

• Track Job Applications

The Recruiting Digital Assistant is available as a floating button on the External Candidate Gateway Explore Jobs pages. Click the button to open the chat window. Applicants may begin interacting with the chatbot via a simple greeting, or start directly with a question in a conversational way.