Observing Regulated Individuals

This topic provides an overview of observing regulated individuals and discusses how to:

Pages Used to Set Up Observation Elements and Observe Regulated Individuals

Page Name	Definition Name	Usage
Elements Page or Review Rank Change Request MIL Page	PCMP_OBS_ELEM	Define observation elements.
Observation Model Page	PCMP_OBS_MODEL	Construct observation models.
Model Elements Page	PCMP_OBS_MODEL2	Add observation elements to models.
RI Observation Page	PCMP_RI_OBS	Enter observations of a regulated individual.
Observation Elements Page	PCMP_RI_OBS2	Enter observation details.
RI Observation (regulated individual observation)	RUN_CNTL_PCMP3	Use the RI Observation report (PCMP003) to collect complete details of a regulated individual's observation.

Understanding Regulated Individual Observations

Unlike reviews, observations are not linked to development plans, so it is not necessary to define a plan before you can observe a regulated individual. However, you must perform several setup steps before you can enter observation data. After you have completed these setup steps, you can enter observations, review observation histories, and generate observation reports.

To perform observations:

1. (Setup) Define observation elements using the Review Rank Change Request MIL or Elements page.

   Observation elements are the individual activities that you want to observe. After being defined, these observation elements can be reused and combined in different ways to create observation models, such as the ones discussed in steps 2 and 3.

2. (Setup) Enter a name and description for the observation model that you are creating on the Observation Model page.

   An observation model organizes individual observation elements into a process or procedure that regulated individuals may be required to follow. For example, a financial advisor may be required to inform customers of the charges that might apply when they purchase stock, and then advise them of the known risks of investing in a security before they sell a specific stock. The steps of discussing charges, assessing risks, and selling are part of a process that can be observed and structured as an observation model.

3. (Setup) Add observation elements to the observation model on the Model Elements page.

4. Assign regulated individuals to one of the observation models and enter your observations of regulated individuals in relation to the observation elements that are part of the observation model on the RI Observation (regulated individual observation) and Observation Elements pages.

5. Display the review history of the individual on the RI Observation History page.

6. Generate reports of an worker's observation history to see how they measure against all of the elements of the observation model on the RI Observation Reports page.

Elements Page or Review Rank Change Request MIL Page

Use the Elements page or Review Rank Change Request MIL page (PCMP_OBS_ELEM) to define observation elements.

Navigation:

• Workforce Monitoring, and then Professional Compliance, and then Define Observation Information, and then Elements, and then Elements

• Set Up HCM, and then Product Related, and then Workforce Monitoring, and then Professional Compliance, and then Review Rank Change Request MIL, and then Review Rank Change Request MIL

This example illustrates the fields and controls on the Elements page.

Field or Control	Description
Element and Description	Enter name and description for the observation elements that you want to use in the observation model.

Observation Model Page

Use the Observation Model page (PCMP_OBS_MODEL) to construct observation models.

Navigation:

Workforce Monitoring, and then Professional Compliance, and then Define Observation Information, and then Models, and then Observation Model

This example illustrates the fields and controls on the Observation Model page.

Field or Control	Description
Observation Model	Enter name for the observation model.
Comments	Enter comments about the observation model.

Model Elements Page

Use the Model Elements page (PCMP_OBS_MODEL2) to add observation elements to models.

Navigation:

Workforce Monitoring, and then Professional Compliance, and then Define Observation Information, and then Models, and then Model Elements

This example illustrates the fields and controls on the Model Elements page.

Field or Control	Description
Observation Element	Enter the observation elements that you want to include in the observation model.
Required	Select if the observation element that you specified requires a mandatory "pass" status.
Comments	Enter comments about the observation elements.

RI Observation Page

Use the RI Observation (regulated individual observation) page (PCMP_RI_OBS) to enter observations of a regulated individual.

Navigation:

Workforce Monitoring, and then Professional Compliance, and then Monitor Progress, and then Record RI Observation, and then RI Observation

This example illustrates the fields and controls on the RI Observation page.

Field or Control	Description
Observation Date	Enter the date on which you perform the observation.
Observation Model	Enter observation model against which you assess the regulated individual whose employee ID appears at the top of the page.
Status	Select the general performance status of the regulated individual relative to the observation model.
Comments	Enter comments about the regulated individual's performance.

Observation Elements Page

Use the Observation Elements page (PCMP_RI_OBS2) to enter observation details.

Navigation:

Workforce Monitoring, and then Professional Compliance, and then Monitor Progress, and then Record RI Observation, and then Observation Elements

This example illustrates the fields and controls on the Observation Elements page.

Field or Control	Description
Observation Element	Displays the individual activity that you are assessing or observing.
Required	The system selects this check box if you specified on the Model Elements page that the observation element requires a "pass."
Status	Select the performance status of the regulated individual relative to the observation element.
Comments	Enter comments about the regulated individual's performance.