Capturing Analytic Instance Data
You need to capture the relevant data and metadata before sending it to PeopleSoft support for diagnosis. You can capture the data by loading an analytic instance and then exporting it with the Analytic Instance Capture Utility.
By default, the Analytic Instance Capture Utility exports the analytic instance to a directory that it creates entitled <PS_HOME>\appserv\<domain>\LOGS\<analytic instance><timestamp>. For example, if you export an analytic instance named ACEINST, the resulting export directory is named something like <PS_HOME>\appserv\<domain>\LOGS\ACEINST_20041113_015912. A valid export directory will by default include the following files. If not, the export was not successful:
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The utility registration file items.reg.
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One or more data cache files named data_1.bin, data_2.bin, and so forth.
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Two .txt files, exportResults.txt and importDirections.txt.
The exportResults.txt file contains explicit details on how to export your metadata to a project. The importDirections.txt file contains details on how to import this particular analytic instance.