Mapping Service Application

Existing Chatbots will be converted to Application Services in PeopleTools 8.59 and delivered in updates with new PeopleSoft Images. Since the customer’s target database may be on a previous release, this page is used to map the modified Application Service to the original old Application Service. This mapping is required for proper backporting and to generate a properly defined Chatbot discovery document. This mapping is also used to insure proper conversion of customer's Alias Application Services and to remove orphaned new Application Services. 

Note:

This mapping is typically performed by PeopleSoft developer as it is only necessary to backport Application Services to an older release. However, if a customer performs a tools only upgrade and makes a change to the Application Service which requires the discover document to be re-exported, the customer would first need to perform the mapping in order for the Component name to displayed.

Select PeopleTools, and then Integration Broker, and then Application Services, and then Application Service Utilities, and then Chatbot Service Conversion, and then Mapping tab

This example illustrates the fields and controls on the Chatbot Conversion Mapping page from a PeopleSoft Update Image. You can find definitions for the fields and controls later on this page.

When PeopleSoft delivers a new Oracle compliant Application Service for a converted chatbot, the mapping page will be updated to map the Application Services to the old ID for the service URL.