Understanding JSMCAPI Broadcast

A JSMCAPI console primarily operates on physical queues. Whenever an agent or a supervisor uses a JSMCAPI console, the agent chooses a physical queue and logs onto it. To broadcast a message, a console typically uses this physical queue as a parameter to determine the target cluster. JSMCAPI broadcast works on the following restrictions:

• JSMCAPI broadcast function does not provide any routing logic because it operates within a limited set of physical queues that are assigned to the agent or supervisor.

  The agent can choose any physical queue from the assigned queue list without logging onto any particular physical queue.

• The supervisors or the users of JSMCAPI broadcast can use only the physical queues on their list to send a broadcast notification.

• JSMCAPI works within the confine of a single cluster and does not have any knowledge or access to other clusters in the system.