Using the Outbound Call Page

Access the Outbound Call page using the following navigation path:

PeopleTools, and then MultiChannel Framework, and then CTI Configuration, and then Sample CTI Pages, and then Outbound Call

This example illustrates the fields and controls on the Outbound Call page. You can find definitions for the fields and controls later on this page.

The Outbound Call page is an example of how you can customize an application page to enable a user to direct the CTI Console to dial a telephone number displayed on that page. The outbound calling demonstration works only when the CTI Console is enabled and the user has registered with the CTI vendor.

Field or Control	Description
URL	Enter the URL of a page to display when dialing out.
Context ID	Enter a string to attach to the call as outbound context.
Phone Number	Enter the telephone number that you want to dial. This field accepts numeric digits only. Do not enter special characters, such as - (hyphen), . (period), or other separators.
Dial	Click to dial the telephone number that you entered.