AgentProps property: Agent class

Description

This property returns the agent properties associated with this agent as an array of AgentPhysQueueProps objects.

This property is read-only.

Example

The following example returns the workload for physical queue SALES of agent properties object:

Local number &i = 1;

While &i < &myAgent.TotalPhysicalQueues
   If &myAgent.AgentProps[&i].PhysicalQueueID = "SALES" Then
      &AgentWorkLoad = &myAgent.AgentProps[&i].WorkLoad
      break;
   End-If;
End-While;