Viewing User Request Analytics

Access the User Requests page (PeopleTools, Performance Monitor, Analytics, User Request Performance).

This page shows top-level, completed PMUs that were initiated by a specific user ID. A top-level PMU is a PMU with no parent PMU. A user request is a set of PMUs that together make up a complete request to the monitored system.

Note:

All rows in the User Request chart appear in ascending order by agent start date and time. Read the chart from the bottom to the top. If the date is the same between two adjacent rows, the system hides the date and shows only the time. If two rows have identical dates and times, the system adds a number (#x) to the label to differentiate the two bars. The charting tool requires the labels of the bars to be distinct.

You must enter either the user ID or the performance trace name as part of the search criteria.

Field or Control	Description
System ID	Identifies each monitored system. System definitions are created automatically when the first agent of a monitored system registers with the monitoring system.
Database Name	The name of the PeopleSoft application database running on the monitored system. The monitoring system automatically inserts this value when it recognizes and creates a monitored system.
User ID	The user ID of the user who generated the request. The User ID field prompts against the PSPMOPRDEFN table, which is populated by the lookup program (PSPM_LOOKUP). When searching on a user ID, generally, the system attempts to match a value that is stored in the OPRID (user ID) field of the PMU history table. However, because some top-level PMUs have "_unknown_" as the OPRID, the system attempts a second match. If the top-level PMU contains "_unknown_" as the OPRID, the system searches for a PMU 113 (Authenticate) in the same PMU set (same top instance ID) where PMU 113 contains the given user in the OPRID field.
Performance Trace Name	You enter the performance trace name to search on PMUs within a particular performance trace. If a user has launched a performance trace in the Performance Console, the system labels every PMU that is generated in a business process with a performance trace name. Performance Trace Name prompts against the PSPMPERFTRACE table, which is populated by the lookup program (PSPM_LOOKUP). Note: When searching using a performance trace name, the search ignores all agent IDs, so the current system ID is not relevant.
From/To Date/Time	Specify a range of time. The system searches on the monitor date and time, not the agent date and time. If you do not specify a time range, by default, the system displays information for the current day, starting at midnight (12:00 AM).
Static Scale	Enables you to choose the scale of the X-axis in the User Requests chart that is generated from the search results. The search results appear in result sets, which are groups of 10. Select this option to view a static scale. Note: After you select this option, you can't clear Static Scale until you refresh the page from the browser or reenter the page. The system behavior for each type of scale is: Dynamic scale. The system scales the X-axis according to the longest duration in the current result set. Static scale. A static scale displays the same scale for the X-axis across all of the result sets. A static scale is based on the largest duration, or bar, that exists among all of the result sets.
Search	The Search button performs a search based on the search criteria that is defined on the page. If you want to view the most current information, use theRefresh button after running the initial search. If you clickSearch repeatedly, the system returns the same results from the same time range for each search.
Refresh	Updates the To Time value to equal the current time before performing a search. This enables you to view the most current results of a search.