Prerequisites

Action items can be linked to specific local or remote components, PeopleSoft queries, PeopleCode programs (an application class or an iScript), self-service process definitions, or external URLs. Except for self-service process definitions, these links are made through the PeopleSoft Related Content Framework. Moreover, except for component-based related content service definitions, which can be created by clicking the Create Service link in the Action Item Details grid, you must explicitly use the Define Related Content Service page to create any other related content service definition prior to associating that service definition with an action item.