Setting Up the Site for Forgotten Passwords

PeopleSoft recommends that the security administrator sets up a site specifically designed for users who have forgotten their passwords. This site would require no password to enter, but it would provide access only to forgotten password pages.

To set up a forgotten password site:

1. Set up a separate PeopleSoft Pure Internet Architecture site on your web server.

2. Set up a direct connection to the site, such as a link to it.

3. In the web profile, enable public access and specify a public user ID and password for automatic authentication.

   This direct user should have limited access, for example, only to the Email New Password component. Users go directly to it, and a new password is emailed.

4. Place a link to the forgotten password site within the public portion of the PeopleSoft portal or on another public web site.

5. Notify your user community of the link.

Note:

The URL for the site should have this format: http://<webserver>/psp/<sitename>/<portalname>/<localnodename>/c/MAINTAIN_SECURITY.EMAIL_PSWD.GBL?

Note:

You may want to use the same site for forgotten user IDs and forgotten passwords.