Updating Work Items

To update work items:

1. Click the U button on the Worklist Entries page, or select PeopleTools, Workflow, Monitor Worklists, Update Work Items.

   The Update page appears. This page enables you to change the worklist entry for a work item.

2. Update the work item information.

   You can change the user to whom the work item is assigned, its status in the worklist, or its description. You can also change the date and time information that the system usually updates, although it’s not as common. One reason to change the date and time information is to delay the processing of a work item. To do this, change the available datetime value to a future time.

   Note:

   The Worklist Entry Updates page enables you to reassign individual work items by changing the assigned user. To reassign all items that are assigned to a user, however, this method can be tedious. You can use PeopleTools Security to reassign all work items from one user to another.

   See Security Administration: Specifying Workflow Settings.

3. Save the page.