Clearing the Browser Cache

The process of clearing the browser cache differs from browser to browser, but typically involves selecting an option to delete the cache or temporary files in your browser’s administrative settings. After clearing your browser cache, refresh the page that you are viewing so that your browser can obtain the fresh files. The following procedure shows you how to clear the browser cache.

To clear the browser cache

  1. On an iOS device (such as iPad):

    1. Tap Settings, Safari, and then tap Clear Cookies and Data.

    2. Tap Clear when prompted for confirmation to clear all cookies and data.

      This step clears all the cached data that was used to speed up browsing.

    3. Refresh the page that you are viewing to obtain the latest files.

  2. On an Android device (such as Samsung Galaxy tablet):

    1. Open the Web browser on your mobile device.

    2. Tap Menu, select Settings, tap Privacy and Security, and then to one or both of the following as required:

      • Tap Clear browser cache to delete locally cached content and databases.

      • Tap Clear all cookie data to clear all browser cookies.

    3. Refresh the page that you are viewing to obtain the latest files.