Disabling Private Browsing
If after logging into Siebel Mobile, the application environment will not load and a blank screen appears, then make sure that private browsing is not enabled for the browser on your mobile device. Private browsing mode will block any browser cache from registering, and prevent Siebel Mobile, which depends on caching, from running. The following procedure shows you how to disable private browsing in, for example, Safari on iPad.
To disable private browsing (for example, on iPad)
Tap Safari on the home screen of your iPad to start the browser.
Do one of the following as required:
If using Apple iOS 7, then disable private browsing as follows:
Tap Show Pages in the lower corner of the screen.
Tap Private in the lower corner of the screen
If prompted to close or keep all current tabs open, select an option.
Tap Done in the lower corner of the screen.
Private browsing is now disabled for the mobile device, and the background color of the Safari browser changes by getting brighter (daylight mode). To enable private browsing for the mobile device, repeat this step again. When private browsing is enabled, the background color of the Safari browser changes by getting darker (night mode).
If using Apple iOS 7.1 or later, then disable private browsing as follows:
Tap the URL field on-screen.
When the keyboard opens, tap Private (over the keyboard).
If prompted to close or keep all current tabs open, select an option.
Private browsing is now disabled for the mobile device, and the background color of the Safari browser changes by getting brighter (daylight mode). To enable private browsing for the mobile device, repeat this step again. When private browsing is enabled, the background color of the Safari browser changes by getting darker (night mode).