Siebel Open Integration

This chapter provides an overview of how Siebel CRM enables external access to business processes through Open Integration. It explains how both standard and customized Siebel components can be exposed as REST APIs for integration with on-premises or cloud applications.

You can install and deploy Siebel Open Integration on Windows and Linux in the cloud or on premises. You can also use Siebel Cloud Manager (SCM) to deploy Siebel Open Integration on a Kubernetes Cluster.

The chapter covers the following topics:

• Installing Siebel Open Integration
• Configuring and Deploying Siebel Open Integration
• Design Time Workflow and Supporting Artifacts
• Managing Security and Authentication
• Configuring Advanced Cache in SMC for On Premises Open Integration