Displaying Activity Details

Here's how to view activity details using the calendar on the home page.

1. On the home page, tap an activity icon on the calendar and then tap Info to drill down on the detail information for the selected activity.

   All details for the selected activity appear in the main pane in the Activity Details view from where you can perform the following tasks:

   • Verify and Order Parts and Tools for an Activity

   • View Substitute Information for a Part

   • Accept an Activity

   For more information about the home page, see Use the Home Page in Siebel Field Service.

2. Tap the Side Menu under Substitutes in the main pane, and then tap one of the following to view more information about the selected activity:

   • Tasks. Tap to view the tasks (if any) that must be completed for the activity.

   • Service Request. Tap to view the service request information for the activity.

   • Asset Details. Tap to view the asset information for the activity.

   • Contact Information. Tap to view the contact information for the activity.

   • Account Information. Tap to view the account information for the activity.

   • Documentation. Tap to view the documentation for the activity.

3. Tap Map in the main pane to return to the home page.