Receiving

Review the shipping details and access route requirements for Exadata Cloud at Customer.

Shipping Requirements

Before your Exadata Cloud at Customer arrives, make sure that the receiving area is large enough for each package.

The following are the package dimensions for each Exadata Cloud at Customer rack:

Description	Millimeters (mm)	Inches (”)
Shipping height	2159 mm	85 inches
Shipping width	1219 mm	48 inches
Shipping depth	1575 mm	62 inches

If your loading dock meets the height and ramp requirements for a standard freight carrier truck, then a pallet jack will be used to unload the rack. If the loading dock does not meet the requirements, then you must provide a standard forklift or other means to unload the rack. You can also request that the rack be shipped in a truck with a lift gate.

Access Route Requirements

Note:

Racks should only be unpacked and moved by Oracle Field Services and the delivery team.

Consider the following to allow the delivery team to unpack and move the Exadata Cloud at Customer system effectively:

• Use a conditioned space to remove the packaging material to reduce particles before entering the data center.

• Make sure that the entire access route to the installation site is free of raised-pattern flooring that can cause vibration.

• Make sure that the entire access route to the installation site does not contain any incline that exceeds 6 degrees.

• Allow enough space for unpacking it from its shipping cartons.

• Make sure that there is enough clearance and clear pathways for moving the Exadata Cloud at Customer and Cloud Control Plane racks from the unpacking location to the installation location.