Explore the My Services Dashboard

Use the My Services Dashboard page to check the overall status of your purchased services and to perform basic administration tasks.

Topics

Basic Features of the My Services Dashboard

The My Services Dashboard gives you access to basic information about your account, as well as system notifications and access to the various account management features.

Across the top of the screen, you’ll see the account name above the Dashboard button. The Dashboard button always returns you to the dashboard.

A bell icon displays important notifications, if any, at the top of the page. This is known as the Message Center and indicates important messages for the selected account.

Message summaries, if any, are automatically displayed in a pop-up window. Click More Info.. for details on a specific message. Click Show All Important Messages to display previously hidden messages, if any. Click Go to Notifications to open the Notifications list page.

The user name that you used to sign in to My Services appears on the top right corner of the page. Click your user name to display a menu of additional features.

Click the Users button to create and manage additional Oracle Cloud Account users.

If you have access to more than one Oracle Cloud Account, use the Cloud Account menu to switch between accounts.

The Welcome Section

The Welcome section enables you to get started with activities that you would typically perform upon logging in to My Services.

You can expand or collapse the Welcome section by using the relevant buttons.

The following table describes the tiles in the Welcome section.

Tile	Description
Create Instance	Click this tile to create service instances. Note: This tile is displayed only if the logged-in account or domain contains metered services or entitlements. The Create Instance dialog box displays 2 tabs, namely, Quick Start Services and All services. The Quick Start Services tab displays most popular or most used services such as Compute, Storage, Java, Database, Application Developer, Business Integration, Integration, or Mobile for which you can create instances. Note: This tab is active only if your logged-in domain contains these services and if you are the administrator for these services. If not, this tab is disabled. The All services tab displays all the other services. Click Create to create an instance for the selected service. You can also search for a service in the Create Instance dialog box. See Creating a Service Instance.
Account Management	Click this tile to view and manage your subscriptions and account usage. You can also assign an account and activate your services. See Managing Your Account and Subscriptions.
Customize Dashboard	Click this tile to customize your dashboard display. From the Customize Dashboard dialog box, you can control the tiles to be displayed on the dashboard by selecting one of the following: Automatic: This button is displayed only if enabled for the selected service type. If you do not select Show or Hide specifically, the system automatically displays or hides a tile based on the service instance count. Service tiles are displayed if instance count is greater than zero and if there are less than 16 tiles on the dashboard. Show: Select this button to display the service tile on the dashboard. Purged and terminated services will not be displayed in the list. Services which are not yet active or still in progress won’t be displayed on the dashboard. Only a maximum of 16 services can be displayed on the dashboard. Hide: Click this button to hide the tile from the dashboard. Or, hover over the tile and click X. Services within the Customize Dashboard dialog box are grouped into Platform Services, Applications, and Metered Services Categories and Service Entitlements. A service entitlement is displayed in 2 rows, the first row indicates the name of the entitlement; the second row displays the number of instances and a link to the entitlement detail page.

Tile

Description

Create Instance

Click this tile to create service instances.

Note: This tile is displayed only if the logged-in account or domain contains metered services or entitlements.

The Create Instance dialog box displays 2 tabs, namely, Quick Start Services and All services. The Quick Start Services tab displays most popular or most used services such as Compute, Storage, Java, Database, Application Developer, Business Integration, Integration, or Mobile for which you can create instances.

Note: This tab is active only if your logged-in domain contains these services and if you are the administrator for these services. If not, this tab is disabled.

The All services tab displays all the other services. Click Create to create an instance for the selected service. You can also search for a service in the Create Instance dialog box.

See Creating a Service Instance.

Account Management

Click this tile to view and manage your subscriptions and account usage. You can also assign an account and activate your services. See Managing Your Account and Subscriptions.

Customize Dashboard

Click this tile to customize your dashboard display. From the Customize Dashboard dialog box, you can control the tiles to be displayed on the dashboard by selecting one of the following:

Automatic: This button is displayed only if enabled for the selected service type. If you do not select Show or Hide specifically, the system automatically displays or hides a tile based on the service instance count. Service tiles are displayed if instance count is greater than zero and if there are less than 16 tiles on the dashboard.
Show: Select this button to display the service tile on the dashboard. Purged and terminated services will not be displayed in the list. Services which are not yet active or still in progress won’t be displayed on the dashboard. Only a maximum of 16 services can be displayed on the dashboard.
Hide: Click this button to hide the tile from the dashboard. Or, hover over the tile and click X.

Services within the Customize Dashboard dialog box are grouped into Platform Services, Applications, and Metered Services Categories and Service Entitlements. A service entitlement is displayed in 2 rows, the first row indicates the name of the entitlement; the second row displays the number of instances and a link to the entitlement detail page.

The Cloud Services Section

Use the Cloud Services section in the dashboard to view the services available in your Cloud Account.

Note:

If you don’t see a specific service you are looking for in the Cloud Services section of the page, click Customize Dashboard to be sure the service tile is not hidden.

The following table describes the key elements shown on the My Services Dashboard page.

Element	Description
Account summary section	Account summary is displayed, according to the user’s locale, below Welcome section. Account Summary section displays one or more of the following: For metered services, Cloud credit balances per service category, which are remaining credits that haven’t expired (if available). Click the value to open the Estimated Account Balance page. Charges to date for pay as you go metered services (if available). Click the value to open the Estimated Account Balance page. Overage charges to date, if any, for service entitlements. Click the value to open the Estimated Account Balance page. Resource usage for service entitlements. Only purchased resources with less than 50% of the remaining balance are displayed in this section. Click the value to open the Resource Quotas page. For credit promotions, a flag is displayed indicating that the service is under promotion. Hover over the promotion flag to view promotion details. Remaining balance for promotion is also displayed in this section. Click on the amount to view the Estimated Account Balance page. If the promotion has expired, then you can convert your promotion to a paid (Pay As You Go) account by clicking the Update Plan button. Hover over the button to see the Convert to Pay As You Go option that you selected when you signed up. Clicking the Update Plan button takes you to the Oracle Store, where you can make changes to your promotion. If you opted for monthly commit subscription, then the subscription category is displayed in this section along with the start and end dates of the committed month. If the amount displayed for any of the services exceeds the space available, it is displayed as an ellipsis. Hover over it to see the full value. Note that the expired purchase amounts are excluded from the displayed values.
Service tiles	Each tile displays the service name and instance counts for up to three instance status categories. For non-metered services, a short display name of the service type is displayed. Icons on the tile indicate if you are an account administrator, service administrator, or both, for the selected service. You can change the order of the tiles displayed on the dashboard. Hover over the tile, then click and drag the dots at the top of the tile to drag the tile to the desired location on the dashboard. Use the + or – icons to expand or collapse the tiles. A status icon indicates the state of the service. For example, a tick mark (in green) indicates that the service is in active state. Instance status is indicated by color: Active, ready, running, or soft-terminated instances (Green) Instances that are new or not active. For example, Initialized, disabled, failed, or termination-in-progress (Yellow) Canceled, terminated, suspended, corrupted, or unreachable instances (Red). If the count is zero for any instance status category, then its category is not displayed on the tile. Hover over specific instance status category count to see the breakdown of status values. For nonmetered services, an instance count of 1 is always displayed, and in appropriate color, based on the service status. Services that are reclaimed or pending reclaim are also displayed on the dashboard but you can’t view their corresponding service detail pages.
	Click the Action Menu icon on the service tile to select options for: View Oracle Cloud Service Details Access a Cloud Service Console Select this link to open a service instance console for applications or an administration console for all other service types. This action is disabled if the selected service is locked. Viewing Account Balance Details in My Services in Managing and Monitoring Oracle Cloud. This page displays overage costs. This button is disabled for trial services. Only actions that you can perform as a service administrator are available from the menu.
	To view metrics within the service tile, expand the tile. Click the name of the metric graph to view historical usage details. You can’t view the details of purged or deleted services or entitlements. Click this icon to open the Select Content dialog box and select the related metrics (billing, business, or monitoring metrics, if available) that you want to display within the service tile. Instances that do not have any recent usage data are not displayed when you select monitoring metrics. Metric data is displayed according to the time zone set in the Preferences dialog box. If a time zone isn’t specified, metrics are displayed according to the browser’s time zone. You can select up to 4 metrics for entitlements and metered services. For other single-instance subscriptions, you can select up to 2 metrics for display. If a service has fewer than 2 metrics, then this icon is disabled. For test instances, a test flag is displayed.