Account Profile

Account Profile in Oracle Cloud Success Navigator is a centralized workspace for reviewing an organization across several related views. Use it to understand what the organization has, what is implemented, what is being used, and what business context may affect future planning.

Account Profile brings together Production Profile, Company Overview, Subscriptions, and Adoption so you can move between related insights without leaving the page. Review the tabs together to connect availability, implementation status, usage, and business process activity.

Access Account Profile

Open Account Profile from the Home page under Production Profile, or open the left navigation menu and go to Innovate > Account Profile.

What you can do in Account Profile

Use the pillar tabs to focus on a product area such as ERP, HCM, SCM, Sales, Industry, or other available pillars. Use the tabs in Account Profile to review the following:
  • Production Profile—Review subscribed products and update implementation status. Use Production Profile to understand which products are implemented, implementing, or not in use.
  • Company Overview—Add important dates and recurring business processes. Use Company Overview to capture business context that can help explain timing and planning decisions.
  • Subscriptions—Review subscriptions, SKUs, and related product details. Use Subscriptions to understand what products and services are available to the organization.
  • Adoption—Review feature-based adoption insights for the organization. Use Adoption to identify healthy activity, opportunities for increased usage, decreased activity, and areas that have not yet been measured.

How the tabs work together

Use Account Profile to answer different questions about the organization.
  • What products and services are available? Review Subscriptions.
  • What products are implemented? Review Production Profile.
  • How are features being used? Review Adoption.
  • What business context should be considered? Review Company Overview.

Next steps

After reviewing Account Profile, move into the tab that best matches your goal.

Use Production Profile to update implementation status. Use Company Overview to capture important dates and recurring processes. Use Subscriptions to review available products and SKUs. Use Adoption to interpret feature activity and identify next actions.