Activating an Order from the Email Link

For specific types of Oracle Cloud subscriptions that were submitted by Oracle Sales, you can activate your order from a link provided in an email you receive when the order is processed.

For details on activating your Oracle Fusion Analytics subscription, see Activate Your Oracle Fusion Analytics Warehouse Subscription.

If you have arrived at this page by clicking a link in an email with the subject line: Action required: add your service(s) to an Oracle Cloud Account, this section explains why you have received the email and what the options available to you are.

Why have I received this email?

• An order was entered for the cloud service specified in the email, and your email address was entered as the primary administrator for the service.

  The welcome email is only sent to the email address of the System Administrator who is defined at the point of ordering. The email contains an activation token which is unique to the service you have ordered. If you choose not to action this email yourself, please forward it only to another trusted person in your company who can act as the cloud account administrator.

  Tip:

  If you are not the administrator for your company's cloud account, then forward the activation email to the person who is, or ask that person to add you as another administrator if you will be taking on that role.

What is an Oracle Cloud Account

• An Oracle Cloud Account allows you to view and manage all of your company's Oracle Cloud Subscriptions from one place. Most companies will have one cloud account with a number of administrators (at least one primary and one backup, or a number of people with delegated responsibility for different cloud services).

  Tip:

  The only reason to have multiple cloud accounts is if you have two business units within your company which run completely separately or you want to have some SaaS services running in a different identity domain from another set of services.

  You may see the term tenancy used. Your cloud account and the Oracle Cloud Infrastructure tenancy have the same name.

How do I decide whether to create a new account or use an existing account?

• Best practice is to use one cloud account for all the cloud services your order from Oracle. If your company already has a cloud account, use it unless you have a technical reason to want to separate those services.

How do I know if my company already has an existing account?

• It is important not to create a new Oracle Cloud Account if your company already has one unless you have specific reasons for doing so. If you are unsure, you can trigger an email which will tell you the cloud accounts associated with your email address.
  1. From the email, click Add to existing cloud account.
  2. On the Cloud Sign In page, find Forgot your cloud account name? and click Get Help. You are taken to a page where you can enter your email address, and if there are existing cloud accounts you will receive an email listing them.
• If you do not have any existing cloud accounts associated with your email but know your company might have an existing Oracle cloud account, reach out to the other admins in your company or contact Oracle Support for help.

What's next?

• After you have added your new cloud service to either a new account or to an existing account, you receive an email confirming the action and describing the next steps, such as:
  • Signing in to the Console.
  • Adding users and making some of them administrators for different functions.
  • Using your new cloud service.

Add the New Cloud Service to a New Oracle Cloud Account

If your company does not have an existing Oracle Cloud Account, or if you have decided that you want to create an additional Oracle Cloud Account, follow the steps below.

You create the new cloud account by providing the following information:

• Details about the administrator. Usually, you will add your first name and last name and your email address is already entered. If you are not the administrator that the email was sent to and you are going to be the contact for the cloud account, enter your details.
• Tenancy name: This is the name of your company's cloud account and you will probably want to choose a tenancy name which reflects this.
• Home region: Usually you will pick the region which is closest to where your company is, or where most of your users are. The list of available regions for the service(s) you are subscribing to might be different from the available regions you can choose as Home Region when creating your cloud account.

1. Open the email you received from Oracle Cloud.
2. Review the order details about your service included in the email.
3. Click Create new cloud account.
4. Complete the fields in the New Cloud Account Information page, referring to the notes above.
   • First Name and Last Name: The name of the administrator and contact person for the cloud account.
   • Email: The administrator's email.
   • Password: Enter a password and confirm it.
   • Tenancy Name: Enter the name you have chosen for your cloud account.
   • Home Region: Choose the region which is nearest to either your company, or the majority of your customers (if they are not the same).
5. Read the Terms of Use and if you are happy, click Create Tenancy.

It can take up to 20 minutes, or even longer, for the system to go through the activation process. You will receive an email when your new cloud account and services are ready.

Add the New Cloud Service to an Existing Oracle Cloud Account

If your company already has an existing Oracle Cloud Account, follow the steps below.

You will see tenancies mentioned as well as cloud accounts. The tenancy has the same name as the cloud account, and you can think of them as the same thing.

1. Open the email you received from Oracle Cloud.
2. Review the order details about your service included in the email.
3. Click Add to existing cloud account.
   • If you are not signed in, then the Oracle Sign In page opens and you are asked to sign in to an existing tenancy.

     Tip:

     If you have recently logged into a tenancy, that tenancy will be the default. Make sure that this is the tenancy you want to use for your new order. If the tenancy is not correct, change it in Cloud Account Name.

     If you don't know the name of your tenancy, click Get help and an email will be sent to you with the names of any existing cloud accounts for which you are an administrator.

     WARNING:

     • Don't click Sign Up next to Not an Oracle Cloud customer yet?. If you do go down this route, you will create a new and unconnected Oracle Cloud Account.

     Enter your Oracle.com account user name and password, and click Sign In. The Oracle Cloud Order Activation wizard opens. The wizard steps you through activating your services.

   • If you are already signed in to your Oracle.com account, then the Oracle Cloud Order Activation wizard opens. The wizard steps you through activating your services.

4. Click Next.
5. If you need to change the tenancy and didn't in the earlier page, you can change it here.
6. Log in to your cloud account. If you have forgotten your password, find Need help, click here.
7. On the Add subscription page, select the new subscription and click Add subscription.

The new subscription is added to your tenancy. It can take up to 20 minutes, or even longer, for the system to go through the activation process. You will receive another email letting you know when your account and subscription are ready.