Switch Between Accounts

Most Oracle Cloud services are designed to work in your Cloud Account with Identity Cloud Service. However, a small list of services still require a Traditional Cloud Account. For these services, you must switch to the Traditional Cloud Account to manage the users assigned to administer those services.

See About Oracle Cloud Accounts

For a list of the services that require a Traditional Cloud Account, navigate to the My Admin Accounts page in My Services. See Access Other Cloud Services or Accounts.

If your subscription is extended to another data region, you must switch to that account to manage services and users in that region. For signing in to another data region, see the Welcome email you received when you extended the services to that data region.

Viewing Services in the Other Account

To view the services available in the other account, select the other account from the Identity Domain drop-down menu. Traditional cloud accounts in the list are indicated by the suffix (traditional). Extended subscription accounts are suffixed with the data region name. For example, cloudcm23–APAC.

Note the following when you switch accounts from the drop-down menu:
  • The account name at the top of the My Services Dashboard does not change when you switch accounts. Instead, it always reflects the name of the cloud account you signed in to initially.

  • You cannot create or manage users or instances in the other account when you switch accounts.

Managing Users and Services in the Other Account

  • If you want to create or manage users for the other account, then you must enter the URL for the account in your browser, and sign in to the account using the account credentials.

  • You can locate the account URL by going to the My Admin Accounts tab on the Account Management page in My Services.

  • When you sign in to the other account, be sure to use the initial password in the email you received, or the password you created, when you initially signed in to the account.

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