Locking and Unlocking Associated Services

To lock or unlock a service, use the Service Details page in Infrastructure Classic Console or Applications Console. Lock and unlock requests may take time to process. You’ll get an email when your request is complete.


You can lock or unlock a service only if supported by the service type. The Administration tile isn’t displayed on the service details page if the service doesn’t support lock, unlock, or application archiving.

When you lock a service, your service users and developers will no longer be able to access your Oracle Cloud services or any deployed applications. However, administration interfaces are still accessible, so administrators can still perform operations for the locked service. For example, identity domain administrators can still add users to the service or deploy new applications to the service.

When you lock an Oracle Java Cloud Service, deployed applications and corresponding database objects can’t be accessed, but new applications can still be deployed (access is still restricted until the unlock occurs). Therefore, by locking a Java service, you’re also locking the associated database service.

When you lock an Oracle Database Cloud Service, only the database service is locked, but all user connections are closed. Although the associated Java service doesn't show as locked, users can't connect to the Database service. Thus, the Java service is also locked indirectly.

To lock or unlock a service:
  1. Sign in to Applications Console or Infrastructure Classic Console.
    Sign in to the Applications Console if you want to work with Oracle Cloud Applications. Sign in to Infrastructure Classic Console if you want to access Oracle Cloud infrastructure and platform services. If you see Infrastructure Classic at the top of the page when you sign in to Oracle Cloud, then you are using Infrastructure Classic Console and your subscription does not support access to the Infrastructure Console.
  2. Navigate to the page that lists the service that you want to lock or unlock.
  3. Click the service name to open the details page for the service.
  4. Click the Administration tile.
    The Lock / Unlock Service section displays the current status. For example:
    lock service shows whether a service is locked or unlocked

  5. Lock or unlock the service.
    The system immediately sends your request to Oracle Cloud and updates the status. When the request is processed:
    • Oracle Cloud sends you an email confirming that the service has been updated.

    • The Lock / Unlock Service section displays the updated status.

    • The cloud status icon includes a padlock if the service is locked.