Modifying the Frequency of Service Maintenance

Quarterly updates are delivered by default. If needed, you can change this frequency to monthly, but only if monthly updates are supported by the service.

Note:

Only Enterprise Fusion Cloud customers can request Monthly updates or set up Concurrent Maintenance.

To view or change the frequency on the Service Maintenance page:

1. Sign in to Applications Console or Infrastructure Classic Console.
   Sign in to the Applications Console if you want to work with Oracle Cloud Applications. Sign in to Infrastructure Classic Console if you want to access Oracle Cloud infrastructure and platform services. If you see Infrastructure Classic at the top of the page when you sign in to Oracle Cloud, then you are using Infrastructure Classic Console and your subscription does not support access to the Oracle Cloud Console.
2. From the service tile in the dashboard, click View Details to open the service details page.
3. Select Maintenance Profile from the Action menu on the service tile.

The Maintenance Profile dialog box appears. Your assigned Quarterly Schedule will be displayed here.

The dialog box provides two sections: Update Schedule Settings and Concurrent Update Settings.

Modifying Your Update Schedule Settings

Use the Update Schedule Settings section of the Maintenance Profile dialog box to select quarterly or monthly updates.

Note:

Only Enterprise Fusion Cloud customers can request Monthly updates or set up Concurrent Maintenance.

1. In the Update Schedule Settings section of the page, select the frequency (Monthly or Quarterly) from the Update Frequency list.
2. The Update Schedule field displays your assigned quarterly schedule, which could be February/May/August/November, January/April/July/October, or March/June/September/December.
3. If you select the Monthly frequency, then select the Start and End month.
   Any request to move to monthly maintenance must be received 14 days prior to the first Friday of the month you want monthly updates to begin. You can schedule the maintenance only for the next available month.
4. Review the terms and conditions, and select the check box to accept them.

A request is created. You can see the pending update requests in the Maintenance Profile page. Your request will be processed within 24 hours, Monday through Friday.

Your request for monthly maintenance from Infrastructure Classic Console or Applications Console is automatically applied to all the environments for your subscription. A request that you submit for your production environment is automatically applied to your non-production environments. Similarly, a request that you submit for one of your non-production environments is automatically applied to your other non-production and production environments. You can verify this in the Maintenance Profile page for each environment in the Infrastructure Classic Console or Applications Console.

Modifying Your Concurrent Update Settings

Use the Concurrent Update Settings section of the Maintenance Profile dialog box to set up a concurrent maintenance schedule.

Note:

Only Enterprise Fusion Cloud customers can request Monthly updates or set up Concurrent Maintenance.

1. Select the Environment is Live check box if you are using a live version of any Oracle Fusion Cloud Product on Production.
   This includes Oracle CRM Cloud Service, Oracle HCM Cloud Service, Oracle ERP Cloud Service, or Oracle Sales Cloud Service.
2. Provide a go-live date if you are not live on any Oracle Fusion Cloud product.
3. Set the start and end months in which you want to receive monthly updates.
   Any request to move to concurrent maintenance must be received 14 days prior to the first Friday of the month you want concurrent maintenance to begin.
4. Review the terms and conditions, and select the check box to accept them.

A maintenance profile change request is created and you can see it in the Service Details page. You can also see the pending update requests in the Maintenance Profile page. Your request will be processed within the next 24 hours, Monday through Friday.