Resetting User Passwords

Not Oracle Cloud at Customer This topic does not apply to Oracle Cloud at Customer.

All users can use Infrastructure Classic Console or Applications Console to change their own password. Only identity domain administrators can reset the passwords of other users, and only the passwords of users in their designated identity domains.


If you are using a Cloud Account, then see Resetting Passwords for User Accounts in Administering Oracle Identity Cloud Service.

If an identity domain administrator resets your password, the password is temporary. The system prompts you to change your temporary password on your next sign-in.

To reset another user's password:
  1. Sign in to Applications Console or Infrastructure Classic Console.

    Sign in to the Applications Console if you want to work with Oracle Cloud Applications. Sign in to Infrastructure Classic Console if you want to access Oracle Cloud infrastructure and platform services. If you see Infrastructure Classic at the top of the page when you sign in to Oracle Cloud, then you are using Infrastructure Classic Console and your subscription does not support access to the Infrastructure Console.

    Be sure to specify the appropriate identity domain.

  2. Open the navigation menu. Under Account Management, click Users.
    The User Management page appears.
  3. Click the Users tab.
  4. Search for the user whose password you need to reset. You can enter all or part of the user's first name, last name, email address, or user name in the field, and then click the Search icon Search button.
  5. Click action icon Action and select Reset Password / Unlock Account.
    The system prompts for confirmation that you want to reset the password for the selected user and unlock the user account if it’s locked.
  6. Click Reset.
    If the password reset is successful, then a confirmation message appears at the top of the Users tab.

    The system automatically generates a new password and mails this temporary password directly to the user. Users are required to change the temporary password the next time they sign in.

    The email also includes the name of the identity domain that the user enters when signing in to the Infrastructure Classic Console or Applications Console or to an Oracle Cloud service in the domain.