Setting the Privacy Flag for Oracle Cloud Service Requests

Oracle Cloud provides you with the ability to flag specific Oracle Cloud service subscriptions that contain the personal information of residents of the European Economic Area (“European Personal Information”). By setting this flag, service request attachments that the Cloud Operations team files in MOS are subject to additional handling requirements, including shorter retention periods and enhanced logging of access.

To set the privacy flag for a specific Oracle Cloud service subscription:

  1. From the Infrastructure Classic Console or Applications Console, select the service you want to modify to display the Service Details page.
  2. From the Action menu Action menu icon, select Enable Privacy Flag.

To disable this flag, select Disable Privacy Flag from the Action menu.