1. Managing and Monitoring Oracle Cloud
  2. Viewing Service Details and Monitoring Service Usage
  3. Viewing Service Details

Viewing Service Details

This section describes the elements on the service details page. The number of tabs displayed and the information provided on each tab varies from service to service.

In Infrastructure Classic Console or Applications Console, the details page for a service:

  • Displays status, uptime, and utilization data

  • Lets you complete administration tasks, such as locking a service or associating services

  • Let you view metrics and monitor service usage

  • Provides links to the service console and the service instance

To view the details for a service:
  1. Sign in to Applications Console or Infrastructure Classic Console.
    Sign in to the Applications Console if you want to work with Oracle Cloud Applications. Sign in to Infrastructure Classic Console if you want to access Oracle Cloud infrastructure and platform services. If you see Infrastructure Classic at the top of the page when you sign in to Oracle Cloud, then you are using Infrastructure Classic Console and your subscription does not support access to the Oracle Cloud Console.
  2. From the dashboard, select a service tile and click the service name to open the details page for that service.
  3. Click each tab to view more information about the selected service. By default, the Overview tab is in focus.
    Information displayed in the service details pages (including the tabs) varies based on the type of service or entitlement you select.
    Tab Description

    Overview

    • Displays account information (either Traditional Cloud Account or Cloud Account with Identity Cloud Service) including free cloud promotion details, if any.

    • For some nonmetered services such as Developer Cloud Service or HRM, displays the service status calendar to show the historical status or uptime of this service (Month View or Year View). See Monitoring Utilization and Business Metrics. Service uptime for Universal Credits is displayed in the Status tab.

    • Displays additional information about the service such as service plan, service dates, buyer email, subscription ID, or SFTP accounts (if applicable).

    • For services under promotion, displays the promotion start and end dates and the remaining balance.

    • Lists service instances that you created in Infrastructure Classic Console or Applications Console. Use the Show filter to display active, inactive, or all instances. You can also create additional instances from this page. See Creating a Service Instance.

    Icons at the top right of the Overview page indicate your user role. Hover over them to find out your user role. For example, you may be an account administrator, a service administrator, or both, for the selected service.

    Business Metrics/ Billing Metrics

    Displays the usage data collected for this service. The data collected depends on the type of service. You can also create alert rules to monitor the resource usage from this page.

    See Monitoring Utilization and Business Metrics.

    See Viewing Billing Metrics.

    Monitoring Metrics

    This tab is displayed only for services such as Oracle Cloud Infrastructure Compute Classic (Compute Classic), Oracle Java as a Service (Oracle JaaS), Oracle Cloud Infrastructure Object Storage Classic, Oracle Load Balancer as a Service (Oracle LBaaS), or Oracle Database as a Service (Oracle DBaaS). Helps you monitor real-time usage data across services in the form of graphs.

    Note: This tab is visible only for the current logged-in user. If you switch accounts, this tab is disabled.

    Resource Quotas

    This tab is visible only when resources have been purchased.

    Displays information about the purchased resources, including purchased amounts, remaining balances, and start and end dates for purchase. Use the Show menu to filter the resources:

    • All: (Default). Displays both active and expired resource purchases for the selected service entitlement.

    • Active: Displays resource purchases that are active (not yet expired) for the selected entitlement.

    • Expired: Displays resource purchases that have expired for the selected entitlement.

    You can also configure alert rules to monitor the resource usage. See Set an Alert for Your Resource Usage.

    Documents

    This tab is visible only when documents such as metric reports are available to view or download.

    See Downloading Reports.

    Status

    Service status of each active instance can be viewed here. See Monitoring Status and Availability Percentage for a Service Instance.

    Associations

    Lets you associate services. See Managing the Associations Between Services.

    Administration

    This tab is visible only when the service supports lock, unlock, or application archiving. Lets you complete the following service-specific administration tasks:

    Exports

    Displays information about data that has been exported and the related static files. You can also export data, submit data import scripts for processing, and deploy static files.

    Available for Oracle Database Cloud Service only.

    See Importing Data, Managing Data, and Exporting Your Database Schema in Using Oracle Database Cloud-Database Schema Service.

    Enable Privacy Flag option on the Action menu

    Allows you to enable privacy so that data and files associated with My Oracle Support service requests can be kept private. Select this option from the action icon Action menu to enable privacy. See Setting the Privacy Flag for Oracle Cloud Service Requests.

    Firewall

    This tab is displayed only if it’s configured for the service type. Allows you to manage firewall rules for providing access. See Managing Internet Protocol Allowlist and Blocklist Rules.