Viewing Additional Information on the Service Details Page

The service details page displays additional information about a service.

To view additional information about a service:

1. Sign in to My Account.
2. Navigate to the service for which you want more information.
3. Click the service name to open the details page.
4. Click the Overview tile.
5. Scroll down the page to view the Additional Information section.

   Field	Description
   Plan	Name of your service and the type of subscription plan. For trial subscriptions, this field displays Trial. For paid subscriptions, this field displays the level of your subscription. For example, S5, S20, and S50 are paid subscription plans for Oracle Database Cloud Service, where the number represents the amount of Oracle Database storage (5 GB, 20 GB, or 50 GB) included in the plan.
   Service Start Date Service End Date	Date (dd-mmm-yyyy) when the service starts and ends. Trial subscriptions are valid for 30 days. You can extend the trial subscription for some services for an additional 30 days. Paid subscriptions are available in a variety of terms depending on the service. If the term is indefinite, the Service End Date field does not appear on the page.
   Subscription ID	Identification number for the subscription to this service. Refer to the Subscription ID whenever you contact Oracle about making changes to the subscription.
   Order ID	Identification number for the purchase order. Refer to the Order ID whenever you contact Oracle about billing or payment issues. For paid subscriptions, click the View Contract link to view the contract details for the services in the order. The link is available after all the services in the order are active.
   Customer Account	Name of the account to which this service belongs.
   CSI Number	Customer Support Identifier (CSI) number. Refer to the CSI number whenever you contact Oracle Support for technical assistance with your Oracle Cloud service.
   Buyer	Email address of the person who purchased this Oracle Cloud service. Contact the buyer to request changes to subscription levels or to purchase additional Oracle Cloud services.
   Account Administrators	Email address of each person assigned to monitor this Oracle Cloud service. If the list is longer than the display area, position the cursor over the list to view the entire list. See Managing Account Administrators for details about adding, modifying, and removing account administrators.
   Data Center	Name of the Oracle data center where the service is located.
   Version	Version number of the software.
   Status	Current status.
   Infrastructure Classic Console or Applications Console URL	Active link to the Sign In page for the Infrastructure Classic Console or Applications Console.
   Domain SFTP Host & Port Domain SFTP User Name Service SFTP Host & Port HCM SFTP User Name Service SFTP User Name	Host address, port number, and user names for secure FTP operations. SFTP information is displayed only if available. The HCM SFTP User Name is available only for Oracle Enterprise Relationship Management Cloud Service (Oracle ERP) and Oracle Human Capital Management Cloud Service (Oracle HCM). See Setting Up Secure FTP User Accounts.
   Service REST Endpoint	Connection information if the service allows access via a REST application interface (API).
   Operational Policy	Enterprise or standard. Displayed only for some application services such as Oracle Customer Relationship Management Cloud Service (Oracle CRM) or Oracle Human Capital Management Cloud Service (Oracle HCM).