Generating Reports for Change Requests

The following sections describe how to use the Change Requests tab to search for change requests and export such data to Excel:

• Viewing Change Requests

• Searching Change Requests

For information on how to export and sort data, as well as on how to manage columns, see Working with Reports.

Viewing Change Requests

To see change requests in Oracle Automated CEMLI Execution:

1. On the CEMLI home page, verify that your customer details are displayed.

2. Click Reports.

   The File Uploads tab is displayed by default.

3. Click Change Requests.

   The Change Requests tab is displayed, showing the following information for each patch:

   • RFC Number: Specifies the ID that was automatically assigned to the RFC when the RFC was created.

   • Target: Specifies the name of the instance the patch will be applied to.

   • Summary: Provides a description of the actions required under the RFC.

   • Patch Number: Specifies the number of the patch to be applied.

   • Created On: Specifies the date and time when the RFC was created.

   • Local Scheduled Date: Specifies the date and time when the patch is scheduled for deployment.

   • Status: Specifies the situation of the RFC at a particular time. Available options include:

     • Closed - Aborted

     • Closed - Completed

     • Open - Approved and Scheduled

     • Open - Awaiting Customer

     • Open - Awaiting Customer UAT

     • Open - Execution Completed

     • Open - Execution In Progress

     • Open - New

     • Open - Ready for Execution

     • Open - Ready for Scheduling/Approval

   • Customer Status: Specifies the progress the customer has made in the RFC process. Available options include:

     • 1-Callback

     • Acknowledged

     • IRR

     • ReviewUpdate

Searching Change Requests

To search files you have uploaded in Oracle Automated CEMLI Execution:

1. On the CEMLI home page, verify that your customer details are displayed.

2. Click Reports.

   The File Uploads tab is displayed by default.

3. Click Change Requests.

   The Change Requests tab is displayed.

4. In the From and To fields, enter the dates corresponding to the time interval over which the search should expand. The From field defaults to the last 60 days, while the End field defaults to the current day.

5. Select one of the search criteria from the list in the upper right corner of the RFC Report table:

   • RFC Number

   • Target

   • Summary

   • Patch Number

   • Status

   • Customer Status

6. Enter the search string in the search field.

7. Click Search.

   The RFC Report table is refreshed to show the results that match your search criteria.