1. Configuring Oracle Analytics Cloud
  2. Configure Your Service
  3. Perform Common Configuration Tasks
  4. Update the Cloud Storage Password

Update the Cloud Storage Password

Oracle Analytics Cloud stores analytics datasets and backups in cloud storage. If the credentials required to access the cloud storage container change or expire, users might see the message "Failed to connect to the storage service. Please check the user and password are correct". If this happens, administrators can update the storage password. The way you do this depends whether your Oracle Analytics Cloud service is managed by Oracle or by you (customer managed).

Topics:

Update the Cloud Storage Password for an Oracle-Managed Service

If your Oracle Analytics Cloud is managed by Oracle, you can update the cloud storage password from the Console.

  1. Click Console.
  2. Click Connections.
  3. Click Update Cloud Storage Password.
  4. Enter the Storage Password.
  5. Click Save.

Update the Cloud Storage Password for a Customer-Managed Service

If your Oracle Analytics Cloud is a customer-managed service, you must sign in to Oracle Cloud Infrastructure Console to update cloud storage credentials and restart the service. Contact your service administrator if you don’t have the required permissions.

See Manage Credentials in Administering Oracle Analytics Cloud - Classic.