Troubleshoot Connectivity Issues Using Network Path Analyzer

Use Network Path Analyzer to troubleshoot connectivity issues in Oracle Analytics Cloud.

Prerequisites

You must have the policies required to use Network Path Analyzer. See Network Path Analyzer - Required Permissions.

1. In Oracle Cloud Infrastructure Console, click in the top left corner.
2. Click Networking. Under Network Command Center, click Network Path Analyzer.
3. Click Create Network Path Analysis.
4. For Name and Compartment, enter a name for the analysis and select the compartment where you want to create the analysis.
5. For Protocol, select the network protocol the connection uses. For example, TCP.
6. Enter the source and destination IP address of the connection you want to analyze. Do one of the following:
   • Option 1 - Source: Oracle Analytics Cloud (public or private) Destination: Private data source accessible through a private channel
     1. In Source, select Enter IP address and enter the egress IP address that Oracle Analytics Cloud uses to access your private data sources over a private access channel. For example, enter 10.20.30.100. A port value isn't required.

        If your private channel has multiple egress IPs, choose any one of these to test connectivity. See Find the Egress IP Address of Your Private Access Channel.

        
        Description of the illustration oac_console_ip_egress.jpg
     2. In Destination, select Enter IP address and enter the IP address of the private data source (on Oracle Cloud Infrastructure or on-premises) and the destination port. For example, 10.20.30.40 and 1522.
   • Option 2 - Source: Compute instance (on Oracle Cloud Infrastructure or on-premises) Destination: Oracle Analytics Cloud (public or private)
     1. In Source, select Enter IP address and enter the IP address that the compute instance uses to access Oracle Analytics Cloud. For example, enter 192.123.456.1. A port value isn't required.
     2. In Destination, select Enter IP address and enter the IP address of Oracle Analytics Cloud and the destination port 443. For example, enter 129.123.123.123 and 443.

        See Find the IP Address of Your Analytics Instance.

        
        Description of the illustration oac_console_ip_only.png
7. For Direction, we recommend you select Bi-directional.
   
8. Click Run analysis and wait for the results.

   For example, if there's a connectivity issue in the forward traffic path, the results might look like this.

   

   To find out what’s missing, click the Down arrow to reveal more information. Network Path Analyzer tells you when a route is missing from the route table or a security policy is missing from a network security group or a security list.

   

To learn more, watch Oracle's Network Path Analyzer video or read the Network Path Analyzer documentation.