View and Manage "Other" Analytics Instances (Gen 1)

This topic applies only if your subscription to Oracle Analytics Cloud started before Oracle Analytics Cloud was available on Oracle Cloud Infrastructure Gen 2 in North America (14th February 2020) and EMEA (2nd March 2020).

Before Oracle Analytics Cloud was available on Oracle Cloud Infrastructure Gen 2, you managed your services through the Analytics menu under Platform Services in Oracle Cloud Infrastructure Console. Now Oracle Analytics Cloud is available on Oracle Cloud Infrastructure Gen 2, you access your services through the Analytics Cloud menu under Analytics and AI. From here, you can deploy new services on Oracle Cloud Infrastructure Gen 2 and these new services are listed under a tab called Analytics Instances. Any Oracle Analytics Cloud (Gen 1) services that you deployed in North America (Ashburn, Phoenix, or Toronto) and EMEA (Frankfurt or London) before the dates mentioned, are listed under a tab called Other Instances (Gen 1).

To view and manage services available under the Other Instances (Gen 1) tab:

1. Sign in to your Oracle Cloud account.

   You must sign-in as a federated Oracle Identity Cloud Service user and have the AUTONOMOUS_ANALYTICS_ServiceAdministrator application role required to access your existing Oracle Analytics Cloud environments. If you're not sure, check this FAQ for more information: I don’t see any of my existing services. Why is this?

   
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2. In Console, click in the top left corner.
3. Click Analytics and AI. Under Analytics, click Analytics Cloud.
   
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4. To access services deployed with Oracle Analytics Cloud (Gen 1), select a Compartment from the list.

   You must have the inspect analytics-instances permission in this compartment (or the current tenancy) to view your existing services. See Give Users Permissions to Manage Analytics Cloud Instances.

   A message indicates that, as an existing customer, you might have some Oracle Analytics Cloud (Gen 1) services on regions in North America and EMEA.

   
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5. Click Other Instances (Gen 1) to view your existing services.

   A list of services deployed in the current region is displayed. For example, if you’re signed into US East (Ashburn), you only see services that you deployed in Ashburn. If you deployed services on other regions in North America, such as Phoenix and Toronto, they're not listed here.

   
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   If you don't see any services, check this FAQ for more information: I don’t see any of my existing services. Why is this?

6. To manage existing services (such as, start, stop, scale, and delete), click Manage Instances.
   This opens the administration page that you used to create these services. You still manage all your existing services from here.
7. To sign-in to a service, click the service menu (three dots), and click Analytics Home Page. Check whether