Service Management
Oracle Analytics Cloud is an Oracle-managed service built entirely on Oracle Cloud Infrastructure. While Oracle manages most lifecycle tasks for you, you're responsibility for managing several security and cost-related activities.
Managed By Oracle
Oracle provides you with lifecycle management and configuration. You can log service requests with Oracle Support for assistance.
Service Management | Managed by Oracle | Description |
---|---|---|
Back up and restore services | ![]() |
Oracle schedules and manages backups for the sole use of minimizing content loss as a result of a service incident. |
Update and patch services | ![]() |
Oracle schedules and applies regular updates and patches. |
Patch operating system | ![]() |
Oracle schedules and applies patches. |
Audit system | ![]() |
Oracle logs REST API calls to resources and makes logs available to customers for auditing purposes. |
Monitor services | ![]() |
Oracle has direct access to diagnostic logs for troubleshooting issues. |
Managed By You (Customer Responsible)
As the customer, you're responsible for managing activities related to security and costs.
Service Management | Managed By You | Description |
---|---|---|
Manage users and roles | ![]() |
You set up users and groups in your identity domain, and assign users suitable permissions (through application roles). |
Create and size services | ![]() |
You set up and size services, with the option to modify the number of Oracle Compute Units (OCPUs) or users if your needs change. |
Pause and resume services | ![]() |
You pause services to temporarily prevent access and reduce costs. |
Take snapshots and restore content from snapshots | ![]() |
You take a snapshot of your environment before people start using the system and again at suitable intervals so you can restore the environment if something goes wrong. |
Configure public or private endpoint | ![]() |
You control access through a public internet accessible endpoint or a private endpoint. |
Connect to private data sources | ![]() |
Option to set up a private access channel so users can analyze data that is stored on private data sources. |
Manage encryption | ![]() |
Option for you to configure custom encryption keys or let Oracle manage data encryption for you. |
Set up a vanity URL | ![]() |
Option for you to configure a custom vanity URL. |
Monitor usage and costs | ![]() |
You monitor usage metrics and analyze costs from Oracle Cloud Infrastructure Console. |