Service Management

Oracle Analytics Cloud is an Oracle-managed service built entirely on Oracle Cloud Infrastructure. While Oracle manages most lifecycle tasks for you, you're responsible for managing several security and cost-related activities.

Managed By Oracle

Oracle provides you with lifecycle management and configuration. You can log service requests with Oracle Support for assistance.

Service Management Managed by Oracle Description
Back up and restore services check mark Oracle schedules and manages backups for the sole use of minimizing content loss as a result of a service incident.
Update and patch services check mark Oracle schedules and applies regular updates and patches.
Patch operating system check mark Oracle schedules and applies patches.
Audit system check mark Oracle logs REST API calls to resources and makes logs available to customers for auditing purposes.
Monitor services check mark Oracle has direct access to diagnostic logs for troubleshooting issues.

Managed By You (Customer Responsible)

As the customer, you're responsible for managing activities related to security and costs.

Service Management Managed By You Description
Manage users and roles check mark You set up users and groups in your identity domain, and assign users suitable permissions (through application roles).
Create and size services check mark You set up and size services, with the option to modify the number of Oracle Compute Units (OCPUs) or users if your needs change.
Pause and resume services check mark You pause services to temporarily prevent access and reduce costs.
Take snapshots and restore content from snapshots check mark You take a snapshot of your environment before people start using the system and again at suitable intervals so you can restore the environment if something goes wrong.
Configure public or private endpoint check mark You control access through a public internet accessible endpoint or a private endpoint.
Connect to private data sources check mark Option to set up a private access channel so users can analyze data that is stored on private data sources.
Manage encryption check mark Option for you to configure custom encryption keys or let Oracle manage data encryption for you.
Set up a vanity URL check mark Option for you to configure a custom vanity URL.
Monitor usage and costs check mark You monitor usage metrics and analyze costs from Oracle Cloud Infrastructure Console.