Configure Your Devices and Delivery Profile
You use the Delivery Options tab of the My Account dialog to configure the devices and delivery profiles to be used to reach you when an alert is generated by an agent.
About Devices and Delivery Profiles
Devices and delivery profiles control how best to reach you when an alert is generated by an agent and on which devices you want to receive the content.
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Device — A device is the medium used to deliver content to you. The content of an agent can be delivered to you in different ways, such as, an email or SMS message.
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Delivery profile — A delivery profile specifies which devices to use to deliver content to you, based on the priority of the content. You can define several delivery profiles to meet your needs, and switch among them. However, only one profile can be active at any given time.
For example, you might have an In the Office delivery profile that delivers content to an office email, and an On the Road profile that delivers content to your cell phone, depending on the priority of the information.
You configure your devices and your delivery profiles from the Delivery Options tab of the My Account dialog.
Your administrator manages the types of devices that are available to you. See Manage the Types of Devices That Deliver Content in Configuring Oracle Analytics Cloud.
Depending on the destinations that are specified for an agent, content can be delivered to the:
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Home page and dashboard (Alerts section).
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Active delivery profile or specific devices.
When the destinations are specific devices, content is delivered to the devices that you have configured rather than to the devices in your active delivery profile. For example, if an agent is defined to be delivered by email devices, then the default email device that you configured is used rather than any email devices that you configured in your active delivery profile.
Delivery content is assigned a specific priority. The default priority is normal. When you select devices for your active profile, you can indicate what priority content should be sent to that device. For example, if you have added a cell phone to your delivery profile, then you might associate it with high priority content only.