What Diagnostic Tools Are Available?
There are several diagnostic tools available to help you troubleshoot issues.
| Tool | Description | Reference |
|---|---|---|
|
Browser session report |
Record browser session information for Oracle Support. |
|
| Client script error report |
Record client script error information for Oracle Support. |
I need to provide client script error details for a Service Request |
|
Diagnostic pages in Oracle Cloud Infrastructure console |
Drill into issues and view and configure log files. |
|
| Monitor Users and Activity Logs (Administrator) | See information about any users who are currently signed in and troubleshoot report queries from the Manage Session page. | Monitor Users and Activity Logs |
| Network Path Analyzer in Oracle Cloud Infrastructure console | Diagnose connectivity issues for an Oracle Analytics Cloud instance using the Console, API, or command line. | Do I have any tools to troubleshoot connection issues to my private data sources? |
| Other Tools to Diagnose Network Issues from Corporate Network | Use tools such as nslookup, netcat or cURL. | Do I have any tools to test or debug network issues from my corporate network? |
|
Overview page in Oracle Cloud Infrastructure console |
View recent issues with the system. |
|
|
Performance metrics |
View performance metrics for your instance. |
|
| Run test SQL queries (Administrator) | Enter a SQL statement directly to underlying data sources. | Run Test SQL Queries |
| Semantic model consistency | Check the validity of semantic models. | Work with the Consistency Checker |
|
Usage tracking |
Generate usage tracking statistics that can be used in a variety of ways such as database optimization, aggregation strategies, or billing users or departments based on the resources that they consume. |
|
|
Workbook performance information |
Use the performance tools in Developer Options to review performance statistics such as query time, server time, and streaming time for visualization components in a workbook. |