Using Oracle Analytics Synopsis Troubleshoot 4 Troubleshoot What do I do if data is not loading? Where can I learn more? What do I do if data is not loading? The app doesn’t load data if it can’t derive anything from your spreadsheet. In such cases, you see a message and an example of correct data formatting. Correct the format of the data according to the example and reload your spreadsheet. Where can I learn more? You can learn more on the Oracle Analytics Cloud Synopsis Community page.