Oracle Fusion Field Service Forms Are Not Visible in Oracle Integration

Newly created forms in Oracle Fusion Field Service are not appearing in the Oracle Integration canvas when using the Oracle Fusion Field Service Adapter connection.

Verification Steps

  1. Log in to the Oracle Field Service application.
  2. Navigate to Configuration, then Forms & Plugins.
  3. Verify the following:
    • Newly created forms are present
    • Forms are properly configured

Form Label Validation Rules

Form names can follow any convention, but form labels must comply with XML naming standards. Noncompliant labels prevent forms from appearing in Oracle Integration.

Rules to follow:
  • Must start with a letter or _
  • Must not start with xml (any case)
  • Allowed characters after the first character:
    • Letters, digits, -, _, and .
  • No spaces are allowed

Common Cause

If any existing form label violates XML naming rules, forms are not visible in Oracle Integration.

Resolution

  1. Review all form labels in Forms & Plugins.
  2. Fix invalid labels.
  3. Ensure compliance with XML rules.
  4. In Oracle Integration, click Refresh Endpoints.

Key Takeaway

A single invalid form label can block the following forms due to an XML parsing error:
  • That form
  • All forms created after it